Turning ambiguity into a plan.
Aligning stakeholders without drama.
Delivering outcomes that hold up.
I'm a product manager grounded in a decade of leading complex, cross-functional work in technology and telecommunications.
My strength shows up in the same place it always has: taking something unclear and making it workable. I partner across Product, Engineering, Sales, and Operations to move ideas from concept to launch. My momentum is now centered on AI and automation — building products that reduce friction, scale intelligently, and improve the experience for both customers and internal teams.
I lean toward practical innovation: using AI where it creates measurable lift, paired with ethical frameworks that emphasize transparency, privacy, accountability, and human-centered design.
From store manager to product management — every role taught me something that became the foundation for what came next.
Moved into product management — the work my career had been converging toward. Now owning product direction for collaboration solutions, turning strategy into executable roadmaps.
Spearheaded UCx Contact Center and Managed SASE launches. Architected automation solutions including SharePoint integrations, Power Platform workflows, and alerting systems. Built Python automation for enterprise sales incentive programs.
Became the connective tissue between product strategy and operational reality. Managed the product roadmap in Aha, ran release notes, and led cross-functional launches while mentoring new PMs and consultants.
Built structure where there wasn't any. Created operating rhythms, clarified ownership, documented processes, and turned chaos into repeatable systems. Earned trust by delivering under ambiguity from day one.
Progressed from Cloud PM to Programming Specialist/Team Lead, then transitioned into internal business enablement. Launched self-service onboarding. Became the operational SME while partnering across sales, finance, security, and compliance.
Managed multiple cloud PBX implementation projects simultaneously. Trained new project managers. Became the subject matter expert for provisioning tools. Navigated a major acquisition (ShoreTel to Mitel) while maintaining delivery.
Returned to the systems work my mind naturally organizes around. Implemented agile processes, deployed Skype for Business and SharePoint, and managed 100+ relocation projects. Strengthened risk mitigation for VoIP rollouts and infrastructure upgrades.
Relocated to Irving, TX. Coordinated changes for 180+ facilities nationwide. Led the largest branding change across 60+ offices. Learned to manage pressure from multiple directions simultaneously.
Started as a temp, offered full-time within 30 days. Drove $200K+/month in cost savings through contract auditing. Helped navigate a major acquisition. Promoted three times in under two years.
I didn't start my career thinking in terms of "corporate trajectory." I started it trying to survive the consequences of growing up and realizing passion is not the same thing as a plan. Theatre was the original dream. Walking away from it was one of the hardest and smartest decisions I've made — because it taught me that you can make a mature decision that still hurts, and it can still be the right one.
“I don't love saying no, but I'm willing to say it when yes would be dishonest. I'd rather slow down one decision than accelerate into a mess that forces ten teams to pay for it later.
Translating strategy into executable roadmaps and clean requirements. Making the "what" and "why" clear enough that teams can move without second-guessing.
Creating alignment and operational readiness across Product, Engineering, Sales, and Operations. Not through drama — through clarity, follow-through, and real conversations.
Building products that reduce friction and scale intelligently. Python automation, Power Platform workflows, SharePoint integrations — practical innovation where it creates measurable lift.
Using data, feedback loops, and iteration to drive better decisions. Not data for the sake of dashboards — data that actually changes outcomes.
Balancing near-term delivery with long-term product direction. Managing launches, readiness, and the full lifecycle from concept through sunset.
Improving systems and processes through automation and continuous refinement. Seeing the patterns behind the problems, not just the symptoms.
Outside of work, there's energy for the things that keep life textured and meaningful.
Problem-solving in virtual worlds. Strategy, narrative, and the joy of systems that click.
The original love. Still shapes how I think about storytelling, presence, and communication.
Fine arts background with Blender 3D training. Creativity isn't separate from the work — it fuels it.
Listener, appreciator, and someone who believes rhythm is just another form of pattern recognition.
From documentation to personal narrative. Clear writing is clear thinking — and I value both.
The anchor. Time with loved ones is where everything else finds its meaning.
Whether it's about product management, a potential collaboration, or just a conversation about building things that matter — I'd love to hear from you.